ByBox did…
Bunzl Vending is a leading provider of vending services in
the UK. Bunzl was operating a traditional depot-collect model with
centralised storage of spare parts. Bunzl was committed to
establishing a sector-leading supply chain to reduce stock holding
and minimise engineer drive-time.
Bunzl worked with ByBox to integrate Bunzl's entire field service
supply chain. Direct-from-supplier collections, warranty
optimisation and an engineer drop-box solution that delivered an
average drive distance of 3.8 miles.
Net result: significant increase in jobs per engineer per day,
dramatic reduction in stock holding and a measurable increase in
warranty claims.
Bunzl Vending said…
"One of the areas that has impressed us most is the level
of ByBox' commitment to our business as a whole and the flexibility
they have shown throughout the system changes, services and IT
integration."
Helen Garlick, Bunzl Vending Services