Prism Medical UK Case Study

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Prism Medical UK provide moving, handling and bathing products for a variety of client needs.

Prism operate a number of regional service centres around the UK, ensuring that their customers are never too far from a Prism engineer. With 24/7 service packages, Prism must ensure that they respond to emergencies quickly and efficiently.

ByBox helped Prism meet demanding SLA’s by introducing our pre-8am service and improving the visibility of parts.

“Since working with ByBox our field engineers are travelling less and spending more time on site, meaning not only cost savings in terms of productivity, but also significantly improved customer satisfaction”

Operations Director, Prism