Vital Power Services Case Study

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Vital Power Services is an independent engineering, support services and project management company.

They provide a comprehensive range of services and energy management solutions to the utilities sector, throughout the UK and overseas.

Since being established the services they provide have evolved to become a nationwide provider of meter installation, including both SMART and traditional
metering, for both domestic utilities and I&C customers.

We helped Vital Power Services meet demand by utilising our purpose built software, secure locations and distribution services. This has allowed them to improve productivity and increase tracking  visibility.

Solution

Understanding that Vital Power Services main issue was the distribution and visibility of parts, ByBox provided access to a large network of lock box’s in suitable locations nationwide along with warehousing facilities.

By using the ByBox user friendly ordering platform, orders can be placed and deliveries can be made at short notice. Stock control processes are managed by ByBox reducing the ‘in-house’ requirement for onerous data management.

Challenges

Distribution challenges

  • Difficulties ensuring efficient and short notice distribution of metering assets
  • Getting parts to geographically difficult areas

Poor tracking visibility

  • Robust reporting functions to track the whereabouts of high value metering assets

Limitations storing parts

  • Reduced ability to store and access a wide variety of metering asset type
  • Inventory challenges

Benefits

Increased productivity

  • Reduction in jobs aborted due to stock issues

Boosted tracking visibility

  • Increased parts security
  • Software used by ByBox manages asset tracking on our behalf

Improved geographic coverage

  • Broader geographic reach though a combination of storage and distribution options
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