Modern field service

inventory management

Extend intelligence, visibility and security to your field service edge

Discover ByBox Edge3


Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.


Understand, manage and optimize every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

Contactless delivery

As many industries prepare for increased demand, now more than ever, introducing safe working practices for engineers is key.

We understand there are many hurdles to overcome, but picking up parts shouldn’t be one of them.

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Latest updates

npower Case Study

npower is one of Britain’s leading energy companies, serving residential and business accounts with electricity and gas and is now part of the E.ON group. Following the Government’s commitment to smart metering, we helped npower overcome a range of challenges and launch their demanding roll out plan.

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Glen Dimplex Case Study

The Glen Dimplex Group is the world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. From manufacturing facilities around the globe Glen Dimplex serve the domestic and commercial building markets worldwide, with an unrivalled range of intelligent low-carbon solutions for […]

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HTEC Case Study

HTEC provide some of the worlds leading retailers with retail, payment and loyalty solutions including electronic point-of-sale, card payment terminals and services, customer engagement, forecourt site controllers, outdoor payment terminals, automatic-number-plate-recognition, handheld devices, back office and head office systems. With over 40 years experience in the industry, their software is designed with the forecourt and […]

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30 million mission critical items delivered every year


The largest pre-8am 7 day distribution network with 99.7% accuracy


More than 1,000 field inventory sites, with 40,000+ lockers


430 Employees in 16 countries around the world

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