ByBox supports several industries with tailor-made solutions

ByBox supports several industries with tailor-made solutions

Every industry has its own challenges, whether it’s the tight SLAs of the healthcare and data center sector or the high volume, high demand of the utilities and telecoms sector.

At ByBox we don’t believe in one size fits all, instead, we work with you to understand the challenges you face and tailor our solution so we can deliver the best possible results.

Here are some examples of the industries we support:

Data centers

Whether it’s the need for automation, remote working technologies, improved networks, or data-driven monitoring you know data center uptime is critical to the changing world. As the world continues to transform, you need to be ready to transform and grow with it.

Data centers are required to run 24/7 with little to no downtime and extremely tight SLAs. The only way you can do this is by putting critical parts closer to your customer site. Sounds impossible? It’s not.

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Achieve a “new normal” in Service Level Agreement and First Time Fix performance.

Over the last year, we have come to know just how important it is to keep medical equipment running without interruption. The pandemic has put a new perspective on how the medical field needs service on time and not a moment later. As some talk about the “new normal”, why not make a new normal in your field service organization.

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Embrace trends that are driving future growth.

With the ever-growing demand for ultra-fast internet connections whether, 5G or fiber-optic infrastructure, meeting and exceeding your customer expectations puts you in the best position to take advantage of industry growth. It’s critical that you take advantage of technology that will help you increase performance and customer loyalty, meeting tight SLAs, and maintaining the highest First Time Fix Rate (FTFR) possible.

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The global field service management market size in the utility sector is expected to reach $10.81 billion by 2026, but most field service organizations are not managing inventory at the final mile; field service software stops where the edge begins. You lose sight of inventory, waste money on delivery costs, have low technician productivity, and are risking customer satisfaction.

To manage your field services and maintain customer loyalty you need visibility, intelligence, and security at the field service edge. 79% of utilities companies believe they are customer-centric so keeping your customers happy by offering the best SLAs and First Time Fix is key to success. It’s time to take control of your final mile.

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