Return parts from the field
Optimize your inventory with an effective returns solution
Return Items
Optimize your inventory with an effective returns solution
Unused parts may be kept in a van ‘just in case they’re needed’ alongside broken parts that need to be disposed of. This build-up of inventory not only traps vital stock and working capital but also drives new stock orders and increases the likelihood of further damage.
However, a simple and efficient returns process can deliver multiple benefits, including immediately visible field stock, fast-tracked repairs, compliant disposal, or timely warranty claims. ByBox can give you visibility and control of your returns from the field service edge.
Return parts when it’s convenient
Using the same secure field locations, technicians can return items when it’s convenient for them. Using the ByBox app returns can be scanned and may also be graded so that they can be returned to stock or send for repair. If the part is being returned to stock then it could be held in the field and become immediately visible to other technicians or dispatchers. Alternatively, it could be returned to a central stock location ready for the next job. This simple returns process frees trapped inventory, improving parts availability while reducing costs.
“We value having such an easy returns process for our engineers to follow. This has allowed cost savings in terms of productivity, as well as reducing engineer mileage and drive time.”
You might also be interested in:
Flyer : Manage spare parts with ease
Keep your facility operations running 24/7 Waiting for critical spare part replacements can seem like the longest piece of the field service process. You need to be running 24/7, so that there are no interruptions to your business or ability to serve your customers. It’s now easier than ever to manage inventory in the field […]
Read more
Flyer : Rethink Your Final Mile Inventory
Field service is one of the most critical functions in business, and yet most companies are still using manual, outdated ways to manage inventory in the field. This is costing time, money, inventory, and customers. ByBox integrates with the top field service software providers, including Microsoft and Salesforce. Are you ready to make a change? […]
Read more
Brochure : Seamless Last Mile for Data Centers
The last mile can be the most non-secure and complicated part of the supply chain. Drivers want to drop off their package and get onto the next job, the recipient is usually busy, and many things can go wrong. Parts are not handed off for time-critical jobs, vital spares go missing, and tools are rarely […]
Read more