Modern field service
inventory management
Extend intelligence, visibility and security to your field service edge
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Unlock the potential of your field service
Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.
This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.
ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.
Edge3
Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.
Our offering is built on three simple, yet powerful capabilities
Edge3 and Microsoft Dynamics 365
ByBox complements Microsoft Dynamics 365 Field Service and gives customers greater visibility and control over their field inventory management. Our solutions take inventory management to the field service edge and enable customers to hold parts in the field while ensuring that they remain visible to field service agents and field technicians.
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Contactless delivery
As many industries prepare for increased demand, now more than ever, introducing safe working practises for engineers is key.
We understand there are many hurdles to overcome, but picking up parts shouldn’t be one of them.
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Latest resources
Guide : quickly improve 5 of the top field service KPIs
Most field service companies track 12 standard KPIs to measure performance. Many have taken steps to improve their performance by deploying field service software systems. Now companies are looking for an advanced level of improvement to save more time and money, and better serve their customers. Chances are that your company is in the same […]
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ByBox now available on Microsoft AppSource
ByBox now available on Microsoft AppSource New integration unlocks efficiencies with end-to-end visibility and control of inventory to the field service edge for customers with Microsoft Dynamics 365 Field Service. ByBox today announced the availability of Edge3 on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Field service has become a crucial battleground […]
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Anatomy of a smart locker
ByBox allows you to deliver and hold your inventory at the field service edge; securely, intelligently and with complete visibility at all times. This gives field service teams round the clock access to the parts they need to resolve issues and allows you to remain in control.
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30m
30 million mission critical items delivered every year
99.7%
The largest pre-8am 7 day distribution network with 99.7% accuracy
1,000+
More than 1,000 field inventory sites, with 40,000+ lockers
430
430 Employees in 16 countries around the world