Unlock the potential of your field service
Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.
This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.
ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.
Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.
Our offering is built on three simple, yet powerful capabilities
As many industries prepare for increased demand, now more than ever, introducing safe working practises for engineers is key.
We understand there are many hurdles to overcome, but picking up parts shouldn’t be one of them.
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Reduce your distribution steps and eliminate unnecessary stock holding costs
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Kelly Fleet Services Case Study
Kelly Fleet Services deliver a one-stop fleet management solution. They purchase, manage and maintain all fleet in-house including the servicing, maintenance, repairs, weekly logistics scheduling and reporting. We helped Kelly Fleet Services improve scheduling and boost SLA performance. This has allowed them to schedule engineers based on availability and reduce the stress of allocating work.Read more
Premier Inn site host case study
Premier Inn is the UK’s largest hotel brand with 800 locations across the UK, Ireland and Germany. ByBox are currently carrying out a UK-wide locker installation programme at Premier Inn sites, targeting an initial 100 sites with the potential to make Premier Inn one of our largest UK host partners.Read more
Petroassist case study
Petroassist UK is a leading service provider to the UK & Ireland fuel retailing industry. They supply, install and maintain a broad range of forecourt equipment including fuel pumps, payment and control solutions, tank gauges and other ancillary equipment. We helped Petroassist UK hit demanding SLAs and boost engineer productivity by introducing our Edge3 solution.Read more
30 million mission critical items delivered every year
The largest pre-8am 7 day distribution network with 99.7% accuracy
More than 1,000 field inventory sites, with 40,000+ lockers
430 Employees in 16 countries around the world