Modern field service

inventory management

Extend intelligence, visibility and security to your field service edge

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Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.

Edge3

Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

Contactless delivery

As many industries prepare for increased demand, now more than ever, introducing safe working practises for engineers is key.

We understand there are many hurdles to overcome, but picking up parts shouldn’t be one of them.

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Latest updates

Staying Safe Picking up Parts Thumbnail

Staying safe picking up parts

The ByBox team continues to focus on Health and Safety, and there are some simple steps your engineers should take while picking up parts. Our short video below outlines some best practices you can implement. If you have any questions, please do not hesitate to get in touch.

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Our network is running normally

A message from our CEO – ByBox network running as usual

To all our valued customers: I hope all of you and your families are well in this difficult time. Following the series of announcements from the UK Government this week, I realise that all businesses are furiously adjusting their operations to ensure the safety of their employees and comply with these new regulations. Many businesses […]

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COVID-19: A message from our CEO

COVID-19: A message from our CEO

As CEO of ByBox, I want to share with you the robust actions that we have taken to manage the possible impact of the COVID-19 pandemic on our business, to continue to provide you with the level of service that you deserve and expect from us in the current circumstances. The well-being of all of […]

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Gain more insights from the ByBox blog

Read more from the ByBox blog

30m

30 million mission critical items delivered every year

99.7%

The largest pre-8am 7 day distribution network with 99.7% accuracy

1,000+

More than 1,000 field inventory sites, with 40,000+ lockers

430

430 Employees in 16 countries around the world

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