Fire & Security

Extinguish supply chain costs

Fire & Security

The Fire & Security sector has seen growth in new areas as a result of restrictions. For example, home working has led to the increased demand for domestic CCTV cameras¹, as workers have expensive work equipment stored in visible places. There has been similar growth in alarm systems in the fire sector as more employees spend time in their homes. With this (as with the FM sector as a whole), comes new demand from process optimisation. Visibility and data have become key to running an effective operation and meeting customer SLAs.

Parts management, in particular, is under the microscope. When contracts are won based on SLA performance, failing or missing jobs due to the lack of the right spare part is no longer acceptable. Rooting out inefficiencies is also important; engineers are having to do more with less, so wasted time is a particular pain point.

Extinguish supply chain costs

In a competitive industry like Fire & Security, SLA performance is crucial. Customers want quick response times, high first-time fix rates and professional service from your engineers. In Fire & Security, there is also added pressure that equipment downtime can be dangerous and carry hefty fines.

It is no surprise therefore, that Fire & Security companies focus on making sure jobs are completed without fail, however, this often brings with it hidden costs. Expensive same-day deliveries, engineers running up big tabs with roadside vendors, over-ordering of parts and expensive stock holdings are commonplace in the industry.

With ByBox, you can extinguish these extra costs. Our Supplier Direct model provides a direct link between your suppliers and ByBox’s network, streamlining your final mile distribution and eliminating warehouse costs.

We collect from your suppliers and the new part is added straight into our network for delivery to our secure locations in the field, ensuring that it’s ready for your engineers to pick-up by 8am the next morning. The new part does not get placed into storage.

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