Modern field service

inventory management

Extend intelligence, visibility and security to your field service edge

Discover ByBox Edge3

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Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.

Edge3

Understand, manage and optimize every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

We calculate our customers have saved

3,626,921.9 kgs of CO2

(7,995,984.3 lbs of CO2)

since 1st January 2022 by reducing the distance their engineers travel to pick up and return parts

50%

Reduction in CO2 travel emissions when picking up and returning parts

50%

Reduction in the distance travelled and fuel consumed when picking up and returning parts

50%

Reduction in travel time when picking up and returning parts

Latest resources

ByBox announces the proposed acquisition of Pelipod

ByBox announces the proposed acquisition of Pelipod ByBox, a global field inventory management company based in the UK, today announces that it is acquiring Pelipod Ltd, a provider of secure collection points for field service engineers in the UK and wholly owned subsidiary of British Telecommunications plc, subject to regulatory review. The addition of Pelipod’s […]

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ByBox forms strategic alliance with Westbrook

ByBox forms strategic alliance with Westbrook, a renowned Salesforce Field Service management implementation partner 2 March 2022, ByBox today announces a strategic partnership with Westbrook, a renowned Salesforce Field Service management implementation partner, to transform business performance and position field service as a strategic source of value and differentiation in a demanding market. Over 50% […]

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Flyer : Manage spare parts with ease

Keep your facility operations running 24/7 Waiting for critical spare part replacements can seem like the longest piece of the field service process. You need to be running 24/7, so that there are no interruptions to your business or ability to serve your customers. It’s now easier than ever to manage inventory in the field […]

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30m

30 million mission critical items delivered every year

99.7%

The largest pre-8am 7 day distribution network with 99.7% accuracy

1,900+

More than 1,900 field inventory sites, with 40,000+ secure locations

430

430 Employees in 16 countries around the world