Modern field service

inventory management

Extend intelligence, visibility and security to your field service edge

Discover ByBox Edge3

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Unlock the potential of your field service

Despite years of investment, there are still too many dead ends, broken links and black holes preventing companies from delivering the world-class service their customers expect. This is particularly true of the field service edge, where poor visibility and a lack of understanding means businesses don’t feel in control of the last mile of their supply chain.

This loss of control leads to missing parts, delayed jobs and increased costs, all of which result in broken SLAs and fractured customer relationships.

ByBox’s Edge3 is different, we provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.

Edge3

Understand, manage and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection.

Our offering is built on three simple, yet powerful capabilities

We calculate our customers have saved

2,436,373.3 kgs of CO2

(5,371,277.2 lbs of CO2)

since 1st January 2022 by reducing the distance their engineers travel to pick up and return parts

50%

Reduction in CO2 travel emissions when picking up and returning parts

50%

Reduction in the distance travelled and fuel consumed when picking up and returning parts

50%

Reduction in travel time when picking up and returning parts

Latest resources

Vision Unique Equipment Case Study

Vision Unique Equipment (VUE) are industry leaders in fleet risk management solutions. Their vehicle hardware has been developed over the 20 years they have been working in the field, and their easy-to-use software systems give organisations quick insights that inform preventative maintenance decisions, minimising the time that vehicles are off the road. ByBox helped VUE […]

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ByBox forms strategic alliance with Westbrook

ByBox forms strategic alliance with Westbrook, a renowned Salesforce Field Service management implementation partner 2 March 2022, ByBox today announces a strategic partnership with Westbrook, a renowned Salesforce Field Service management implementation partner, to transform business performance and position field service as a strategic source of value and differentiation in a demanding market. Over 50% […]

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Flyer : Transform your healthcare field service inventory management

Transform your healthcare field service inventory management Turn any space within a medical facility into a secure area to optimise placement of vital parts and maximise critical device uptime. ByBox allows you to deliver and hold your inventory at the field service edge; securely, intelligently and with complete visibility at all times. This gives field […]

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30m

30 million mission critical items delivered every year

99.7%

The largest pre-8am 7 day distribution network with 99.7% accuracy

1,000+

More than 1,000 field inventory sites, with 40,000+ lockers

430

430 Employees in 16 countries around the world