Supplier Direct

Reduce your distribution steps and eliminate unnecessary stock holding costs

Download the product sheet

Streamline your final mile distribution

In today’s fast-paced field service environment, having the right inventory available is the key to meeting tight SLAs. To achieve this companies will often over order stock, opting to hold it in large warehouses rather than risk being without it at a critical time.

Not only does this tie up capital, it’s also expensive. Inventory carrying costs usually account for between 20% or 30% of the total cost of inventory. This cost is further compounded when the held part is damaged or becomes obsolete. You have had to pay upfront for the part and for storage, and there is now no way to recoup that cost.

There is a better way. Using Supplier Direct, parts go directly from your suppliers to the service edge without ever ending up in long term storage, all with a pre-8am delivery.

There is a better way

Supplier Direct provides a direct link between your suppliers and ByBox’s network, streamlining your final mile distribution and eliminating warehouse costs.

You can simplify your order and delivery process by ordering the parts you need, when you need them. Our systems integrate with your suppliers so that when an order is placed, they receive a notification to pick and pack the new part.

We collect from your suppliers and the new part is added straight into our network for delivery to our secure locations in the field, ensuring that it’s ready for your engineers to pick-up by 8am the next morning.

The new part does not get placed into storage. This reduces the amount spent on storage and limits the risk of stock damage or obsolescence.


  • Final mile simplicity
  • Inventory availability
  • Inventory visibility
  • Competitive advantage


  • Unnecessary inventory holdings
  • New stock orders
  • Warehousing costs
  • Risk of holding obsolete stock
  • Risk of damage

How it works

Order the part you need, when you need it. Our system integrates with your suppliers and a pick order is raised automatically.

We collect directly from your suppliers and the new part goes straight into our network for the engineer’s next delivery.

By 8 am the following morning the new part is delivered to the engineer’s nearest locker.